Department Questions

City Clerk Questions

Am I allowed to speak at a City Commission meeting, and how do I request to do so?
Are meetings of the City Commission, the CRA, and the Citizen Advisory Boards open to the public?
Do the Mayor and the City Commissioners keep regular office hours at City Hall? Do they receive compensation?
How can I obtain a copy of a Citizen Advisory Board agenda?
How can I obtain a copy of the City Commission agenda?
How do I become a member of a Citizen Advisory Board?
How do I find out when the Citizen Advisory Boards meet?
How do I obtain general information about City elections? When is the next City election?
How do I obtain information about running for City Commission?
How do I request a copy of a public record?
If I cannot attend the City Commission meeting, how do I find out what happened at the meeting?
When and where does the City Commission meet?
When and where does the Downtown Community Redevelopment Agency (CRA) meet?
Where can I find a copy of the City Codes?
Where can I find voting information?
Where can I view a copy of the City’s Charter and Ordinances?
Where do I get information regarding marriage licenses, traffic tickets, court dates, official records recording, property deeds/records, jury summonses, child support, passports, and probate matters?
Where do I get information regarding my property taxes?
Who is my City Commissioner?

Code Enforcement Questions

Are garbage cans allowed to be left at the curbside all week?
Can I keep chickens or other farm animals on my property?
Can I keep my recreational vehicles, boats and trailers on my property?
Do I need a permit for a yard sale?
How is Code Enforcement Service provided?
I have an older car I want to fix up. Am I allowed to store it on my property?
I received a notice from the City Code Enforcement Office for violating one of the City Ordinances. I don't feel I was given enough time to correct the violation. What should I do?
Is there an ordinance against putting signs on the City right-of-way?
May I have an untagged vehicle on my property?
May I put garage/yard sale signs on city right of ways and power poles?
My neighbor has an accumulation of trash, cans, tires and appliances in their yard, is this allowed by code?
What is considered an overgrown lot or yard?
Where may I park vehicles at my residence?
Who do I call to report an accumulation of trash or junk?

Engineering Questions

What inspections does the Engineering Department conduct?
What maps and information are available through the Engineering Department?
What problems can be investigated and resolved by City Engineering staff?
Who can I contact for a construction site inspection?

Finance Questions

Are any incentives available on my utility bill?
Does the City have a credit card payment option?
Does the City have a direct debit, ACH debit or bank-draft payment option?
Does the City have a Local Preference Ordinance?
How can I determine how much water my households is using?
How do I cancel my utility service with the city?
How do I determine if I have a leak in my home?
How do I get my service restored if it has been disconnected or terminated due to non-payment?
How do I get on the City vendor list?
How do I initiate water and sewer utility service?
How do I report a water leak?
How do I transfer my utility service to a different location within the City?
How much is a typical water bill? Do I have to pay a deposit? Can I pay by credit card?
Is my utility account information public record?
May I purchase a separate meter for potable water irrigation?
What are stormwater fees?
What are water and sewer fees?
What is the garbage service charge and what does it include?
What part of the line must I repair in the event of a water line break?
When is my deposit refunded?
Where can I find a copy of the City annual budget?
Where do I find information on open Bids and RFPs for the City of DeLand?
Who do I contact if there is a utility emergency such as a broken water main or sewer backup?

Fire Department Questions

Where do I get my fire extinguisher refilled?
Are all fire fighters paramedics?
Can I get my blood pressure taken at the Fire Station?
Does it cost me anything when I call 911 and Fire/Rescue helps me?
Does the Fire Department provide CPR training?
How do I dispose of my old fire extinguishers or propane tanks?
How do I get a copy of a fire or EMS report?
How do I get rid of hazardous waste like oil, paint, pesticides?
I have a child safety car seat and I want to make sure that it is installed correctly. Can I come by the fire station for an inspection?
I use insulin, how do I dispose of needles?
Is backyard burning allowed?
Is it important to display my street numerical properly at my residence?
Is it possible to tour the fire station?
Is there a Disabled Citizen Registry to assist residents in the event of a hurricane or disaster?
What are carbon monoxide detectors? How would I get one?
What are the designated hurricane or evacuation shelters in DeLand?
What can you tell me about Community Emergency Response Team (CERT) training?
What is the insurance rating in DeLand?
Why does the fire engine go to medical calls?

Human Resource Questions

Where do you advertise job vacancies?

Information Technology Questions

Do you see an error on our website?

Park & Recreation Questions

Does the City have any indoor facilities available for rent for weddings, baby showers, etc?
How do I reserve a pavilion at Chisholm Center Park?
Are there any athletic fields I can reserve?
Can I Choose My Own Vendors at The Sanborn Center?
Can I Come Anytime To View The Building, Meet My Caterer Or Florist, Etc. at The Sanborn Center?
Can I have a DJ or band in The Grand Ballroom at The Sanborn Center for my reception or event?
Can I Have Candles at The Sanborn Center?
Can I Have Items Delivered, Such As From My Caterer, Florist, DJ, Etc. at The Sanborn Center?
Can I Have Music Outside On The Patio And/Or Events Lawn at The Sanborn Center?
Can I Use Sparklers For My Wedding Exit at The Sanborn Center?
Can My Flower Girl Throw Rose Petals at The Sanborn Center?
Can You Pencil Me In For A Rental at The Sanborn Center?
How do I obtain information about programs for Senior Citizens?
How do I obtain information about youth sports programs for my kids?
How do I rent Sunflower Park
How do I rent the Lemon Room or the Boy Scout Hut?
How do I reserve a picnic pavilion at Earl Brown Park, Bill Dreggors Park or Eastside Park?
How do I reserve a practice field at Chuck Lennon Park in DeLeon Springs?
How do I reserve a practice field at Sperling Sports Complex?
How Far In Advance Can I Book A Sanborn Center Rental?
How Late Can I Stay at The Sanborn Center?
How late do the parks in DeLand stay open?
How May I Decorate at The Sanborn Center?
Is alcohol permitted on City property?
Is There A Damage Or Security Deposit at The Sanborn Center In Addition To My Rental Charge?
May I ride my bike or skateboard on City of DeLand walking trails?
What are the lengths of the walking trails in DeLand?
What are the requirements for using the DeLand Skate Park?
What If We’re Having A Great Time at The Sanborn Center and Stay Later Than Our Rental Period?
What is the phone number for Volusia County Leisure Services?
What is the policy regarding dogs in city parks?
What Is The Process For Reserving A Rental Space at The Sanborn Center?
When Can I Come By The Sanborn Center To Make My Reservation And Sign My Contract?
When Do I Hold My Ceremony Rehearsal at The Sanborn Center?
When Do I Pick Up The Key for a Sanborn Center Rental?
Where are your parks located?
Where do I get a Beach Pass?
Where do I register my child for DeLand Little League?
Where do I register my child for PAL (Police Athletic League) Football?
Where do I register my child for soccer?
Where is the nearest dog park?
Who do I call when I see an injured duck or other animal at a city park?
Who do I contact for youth football information?
Who do I contact to register my child for Pop Warner Football?
Why is there so much trash in the pond at Earl Brown Park Pond?
Will I Receive A Refund If We Leave Early from The Sanborn Center?

Police Department Questions

Can I get my residential and business alarm permits through the Police Department?
Do I have to register my burglar alarm with the Police Department?
Do you have any crime prevention programs?
Does the City have a curfew?
How do I access the sex offender list?
How do I get fingerprinting done?
How do I go about picking up property from the Evidence Department?
How do I notify the Police Department that I will be away from my home?
How do I obtain a copy of a police or accident report?
How do I report graffiti and to whom?
What is the mailing address and fax number for the Police Department?
What phone number do I call for the police?
Where can I park downtown for more than 3 hours?

Public Works Questions

Can I burn my trash or yard waste in DeLand?
Can I get free trees from the City for planting?
Can I remove a dead tree without a permit?
How do I get a sign installed on my street?
How do I get a stop sign installed?
How do I obtain a recycling container?
I have noticed a tree in the City right-of-way that looks diseased or has died. Who can I contact?
I live on a private street. What is the difference between private and public streets?
My trash was not picked up. Who do I call?
The storm drain on our street is clogged. Who do I call for repairs?
There is a big crack in the sidewalk on our street. Who is responsible for repairs?
What are the permit requirements for removing a tree?
What objects and materials are recyclable?
When is garbage and recycling picked up?
Where do I call for large volume trash pick up, yard trash or special items?
Where do I report a broken sprinkler head that is located in a City right-or-way?
Who do I call for streetlights that are out?
Will the city haul away yard waste that I leave in the right-of-way?

Can't find what you're looking for? Create a request for service