Knowledge Base

Step 1: When reporting a non-functioning light you will need:

• The pole number (located 2-7 feet off the ground on the pole)
• The address nearest to the light and the closest cross street or special directions to the light.

Step 2: Street lights in the City of DeLand are serviced by Duke Energy.  You can report the non-functioning light in two convenient ways:
Phone:  Duke Energy at (800) 228-8485
Online:  https://progress-energy.com/app/OutageEntry/default.aspx